E1134: Deep dive on the food delivery wars with ChowNow CEO Chris Webb | Rising Stars of SaaS 4

Check out ChowNow: https://chownow.com

FOLLOW Chris: https://twitter.com/chrischownow

FOLLOW Jason: https://linktr.ee/calacanis

Listen here...

Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957

Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9

Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio

More from us...

Twitter: https://twitter.com/twistartups

Instagram: https://www.instagram.com/twistartups

Official site: https://thisweekinstartups.com

Thanks to our partners...

Silicon Valley Bank - For over 35 years SVB has helped thousands of tech and life science companies plan for the future. Learn more at https://SVB.com/next

Pipe - Start trading on Pipe free for 12 months at https://pipe.com/twist

Odoo - Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist

Show notes:

0:00 Start

1:09 Jason intros ChowNow CEO Chris Webb & rants on the food delivery space

6:11 Competition in the food delivery space, GrubHub's dirty tactics

10:53 Silicon Valley Bank - For over 35 years SVB has helped thousands of tech and life science companies plan for the future. Learn more at https://SVB.com/next

12:08 Consumer-side vs. restaurant-side experience with delivery apps, how some delivery apps leverage local brands in underhanded ways

17:17 DoorDash vs. In-N-Out, how ChowNow's pricing model differs from most delivery apps

22:16 Pipe - Start trading on Pipe free for 12 months at https://pipe.com/twist

23:53 ChowNow's demand network, repeat vs. new customers

27:44 Pandemic impact on orders, how much do GrubHub, DoorDash, etc. take per order & should fees be capped?

33:52 Odoo - Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist

35:22 What % of restaurants use multiple delivery apps for orders? Breaking down the viral GrubHub receipt

45:31 Market for third-party delivery apps

48:07 How will ghost kitchens impact ChowNow's business? How can traditional restaurants compete? Will Cloud Kitchens ever compete with Uber?

56:02 Possible Amazon reentry into the delivery space, restaurants bouncing back slowly, second stimulus chances

1:05:02 Lessons from working at Lehman Brothers during the 2008 crash, thoughts on politics at work

Subscribe to TWiST Clips for all the best moments... https://www.youtube.com/channel/UCS7tJlcUA6PzVHEMo-X7ddg

#startups #entrepreneurship #investing #angelinvesting #tech #news #business