Category Archives: Startups

News! The cult of Bitcoin maximalists, Bezos is going to space, & Facebook’s smartwatch | E1230

First up, Jason covers “Bitcoin Toxicity.” Are Bitcoin maximalists exhibiting cult-like behavior? (1:19) Then, he assesses the risks of Bezos going to space: is the potential upside worth the risk of ruin? (36:16) Finally, he wraps with news of Facebook’s rumored smartwatch. Have Apple’s recent privacy measures forced Facebook’s hand into the wearables space? (40:59)

Customer Success | Scaling Your Startup S2E9 with Statusphere’s Kristen Wiley & Techmate’s Nicole Beals | E1229

Customer success is key to startup success. First, Statusphere CEO Kristen Wiley shares strategies from managing two customer success teams in B2B and B2C. (1:00) Then, find out why customers churn from Techmate COO Nicole Beals, who also shares how Techmate increased their customer retention rate from 70% to 98%. (27:07) To wrap, Jason leads a Q&A covering compensation, productizing customer moments, and more. (40:41)

Apple’s WFH blowback, navigating current startup valuations PLUS Sugar’s Fatima Dicko | 1227

Jason gives his take on the letter from a group of employees to Tim Cook about Apple’s return to work (1:00), then Fatima Dicko the CEO and Founder of Sugar discusses pivoting in the pandemic (25:54), what amenities apartments will offer in the future (45:39), and more. Then Jason wraps with a “button” on investing when valuations are high, where there is value to be found, and more (58:44). http://bit.ly/e1227tnotes

Low-Burn | Scaling Your Startup S2 E8 with Neyborly’s Ben Seidl & Xendoo’s Lil Roberts | E1224

A low-burn rate gives startups the agility they need to succeed and weather unforeseen challenges. Two CEOs join Jason to discuss how founders can make the most of their limited capital. Ben Seidl of Neyborly covers managing burn rate (2:58), Lil Roberts of Xendoo shares the steps needed to maintain financial health, then Jason joins for a Q&A on how to create a slingshot business(48:48), the appropriate level of runway (55:02) & more.