Jason opens with a Founder University segment on “Startup Math” (1:48), then interviews Zymergen CEO Josh Hoffman on Biofacturing (16:45), how DNA sequencing & machine learning are enabling materials science advancements (26:35), what human capital is needed for the industry (42:53) & more.
First up, Jason covers “Bitcoin Toxicity.” Are Bitcoin maximalists exhibiting cult-like behavior? (1:19) Then, he assesses the risks of Bezos going to space: is the potential upside worth the risk of ruin? (36:16) Finally, he wraps with news of Facebook’s rumored smartwatch. Have Apple’s recent privacy measures forced Facebook’s hand into the wearables space? (40:59)
Customer success is key to startup success. First, Statusphere CEO Kristen Wiley shares strategies from managing two customer success teams in B2B and B2C. (1:00) Then, find out why customers churn from Techmate COO Nicole Beals, who also shares how Techmate increased their customer retention rate from 70% to 98%. (27:07) To wrap, Jason leads a Q&A covering compensation, productizing customer moments, and more. (40:41)
Chris Urmson the CEO of Aurora, a leading self-driving company, joins Jason to recount the history of autonomous vehicles (1:06), the roadmap for removing human drivers (16:47), what technology problems are left to solve (38:25) and more!
Jason gives his take on the letter from a group of employees to Tim Cook about Apple’s return to work (1:00), then Fatima Dicko the CEO and Founder of Sugar discusses pivoting in the pandemic (25:54), what amenities apartments will offer in the future (45:39), and more. Then Jason wraps with a “button” on investing when valuations are high, where there is value to be found, and more (58:44). http://bit.ly/e1227tnotes
Jason covers the bankruptcy of the Softbank-backed construction startup Katerra, Bill Ackman’s Universal Music SPAC, then interviews Uber CEO Dara Khosrowshahi about portable benefits for independent contractors, the expanding UberEats business, local commerce and more!
Kayvon Beykpour, Twitter’s Head of Product shares the strategy behind Twitter’s recent feature releases, what structural changes enabled Twitter to increase product velocity, how they segment composers & consumers, the Twitter blue launch & more!
A low-burn rate gives startups the agility they need to succeed and weather unforeseen challenges. Two CEOs join Jason to discuss how founders can make the most of their limited capital. Ben Seidl of Neyborly covers managing burn rate (2:58), Lil Roberts of Xendoo shares the steps needed to maintain financial health, then Jason joins for a Q&A on how to create a slingshot business(48:48), the appropriate level of runway (55:02) & more.
Jason breaks down the Citizen App’s recent mistake of putting a $30,000 bounty on an incorrect arson suspect (01:39), assesses the merits of an “Uber for private security” (17:15), and covers Coinbase’s launch of their self-titled “Fact Check” media arm (37:32).