Customer Success | Scaling Your Startup S2E9 with Statusphere’s Kristen Wiley & Techmate’s Nicole Beals | E1229



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Show notes:
00:00 Start
01:00 Kristen Wiley the CEO of Statusphere on managing customer success teams
10:50 OurCrowd – Check out the Deal of the Week at
12:04 Questions to ask, measuring success, sales vs. operations
25:34 LinkedIn Jobs – Post your first job for free at
27:07 Nicole Beals, COO of Techmate, on how to increase customer retention
33:57 Scaling without sacrificing customer success
39:07 NetSuite – Schedule your free product tour at
40:37 Q&A with Jason – How to manage compensation

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