E1124: Reducing response times for first responders & revolutionizing outdated systems with RapidDeploy CEO Steven Raucher | Rising Stars of SaaS 1

about this episode

Check out RapidDeploy: https://www.rapiddeploy.com

FOLLOW Steven: https://twitter.com/stevenraucher
FOLLOW Jason: https://linktr.ee/calacanis

Listen here…
Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957
Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9
Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio

Show notes:
0:00 Start
1:10 Jason intros the Rising Stars of SaaS series
4:35 Jason intros RapidDeploy’s Steven Raucher
8:38 What is the state of the 911 centers today? Benefits of IP-based systems
13:54 Pipe – Start trading on Pipe free for 12 months at https://pipe.com/twist
15:18 State of live calls with 911 dispatchers, how RapidDeploy integrates video & text into their platform to handle different situations
21:19 Are 911 services run statewide or are they localized? Why are 911 centers perfect for SaaS? How do they charge?
26:19 OurCrowd – Sign up for a free account at https://www.ourcrowd.com/twist
28:10 How Steve’s background as a banker prepared him for running a startup & how losing his brother in a tragic accident led him to optimize emergency response times
35:15 Importance of passion in work, especially later in life, brain drain in finance & big tech
39:35 Odoo – Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist
41:05 Headquartering RapidDeploy in Austin as opposed to the Bay Area, similarities between South Africans, Australians & Texans, comparing Austin with London
47:56 Using data to smarty deploy, reducing response times by 35%, issues with integrations with legacy software
53:52 Comparing pricing with legacy systems, importance of adding features without raising prices, Tesla’s, Maserati’s & more
59:07 Thoughts on vigilantism in public safety
1:10:35 Preemptively banning CCTV & facial recognition, diversity issues with AI

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