E1134: Deep dive on the food delivery wars with ChowNow CEO Chris Webb | Rising Stars of SaaS 4

about this episode

Check out ChowNow: https://chownow.com

FOLLOW Chris: https://twitter.com/chrischownow
FOLLOW Jason: https://linktr.ee/calacanis

Listen here…
Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957
Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9
Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio

Show notes:
0:00 Start
1:09 Jason intros ChowNow CEO Chris Webb & rants on the food delivery space
6:11 Competition in the food delivery space, GrubHub’s dirty tactics
10:53 Silicon Valley Bank – For over 35 years SVB has helped thousands of tech and life science companies plan for the future. Learn more at https://SVB.com/next
12:08 Consumer-side vs. restaurant-side experience with delivery apps, how some delivery apps leverage local brands in underhanded ways
17:17 DoorDash vs. In-N-Out, how ChowNow’s pricing model differs from most delivery apps
22:16 Pipe – Start trading on Pipe free for 12 months at https://pipe.com/twist
23:53 ChowNow’s demand network, repeat vs. new customers
27:44 Pandemic impact on orders, how much do GrubHub, DoorDash, etc. take per order & should fees be capped?
33:52 Odoo – Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist
35:22 What % of restaurants use multiple delivery apps for orders? Breaking down the viral GrubHub receipt
45:31 Market for third-party delivery apps
48:07 How will ghost kitchens impact ChowNow’s business? How can traditional restaurants compete? Will Cloud Kitchens ever compete with Uber?
56:02 Possible Amazon reentry into the delivery space, restaurants bouncing back slowly, second stimulus chances
1:05:02 Lessons from working at Lehman Brothers during the 2008 crash, thoughts on politics at work

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