about this episode
#AllAskJason Call-In: right approach to metrics, customer acquisition & retention, landing qualified leads & true feedback from the front lines, to take or not to take investor money, relentless focus as a strategy
0:34 – Jason introduces the episode and takes a question from the first caller, Rob from Scotland. What’s the right approach when trying to benchmark what “good” looks like for his private social networking service, Kindaba?
15:47 – Second caller Derrick Johnson from San Francisco asks Jason’s advice for finding qualified leads and turning them into paying customers for his enterprise AI software, Encounter AI.
26:59 – Third question from Mat Sherman from PubLoft who is facing a blocker – should they go farther with money or go smarter without money?
42:40 – Fourth question from Austin from Inside.com – what have you learned about startups in 2018 that have changed your perspective?