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about this episode
0:33 – Jason introduces LAUNCH Managing Director, Ashley Whitehurst, and LAUNCH President, Samantha August.
3:31 – Co-founder and first hires: skillsets, and equity.
11:33 – Co-founder and first hires: <10 employees, >10 employees, and remote vs. office.
9:56 – Jason thanks sponsor Eight Sleep. Get the sleep you deserve and supercharge your health & productivity at eightsleep.com/twist.
18:10 – In-house vs. outsourcing.
24:49 – Jason thanks sponsor Zendesk. To see if you qualify for a year of Zendesk’s products for free, visit zendesk.com/twist.
26:59 – Hiring and HR tools: structure and process.
31:54 – Organizational structure: ownership, org chart, and adapting.
39:57 – Firing: performance improvement plan, documentation, professionalism, and communication.
53:30 – Compensation: conversations, homework, creativity, and stock plans.
1:07:45 – Tough choices: trusting your gut, and avoiding blurred lines.