E650: Jam Session! Startup founders share best practices for customer management & success

FOR FULL SHOW NOTES, SUBSCRIBE TO: http://thisweekinstartups.com/about/#allsubscribe Jason “jams out” a number of tips and tricks with founders in this special “Jam Session” episode of This Week in Startups. Jill Bourque of RushTix talks Net Promoter Score, while David Hassell of 15Five shares the importance of customer success. Then, Craig Zingerline of Votion explains customer-driven development, and Mei Siauw of LeadIQ gives examples on how to increase customer satisfaction.