E917 Five9 CEO RowanTrollope: cloud-based contact ctr, AI, future of jobs, customer success, culture
About this episode
SIGN UP FOR TWIST EPISODES MAILING LIST: http://bit.ly/twistemail Five9 CEO Rowan Trollope on how his cloud-based contact center is leading the future of customer success by fixing a globally hated experience that eats $500b/year, shares insights on qualities of a great acquisition, the power of AI to revitalize jobs, & the critical importance of setting company culture to avoid tribalism Twitter: http://twitter.com/twistartups Jason's Twitter: http://twitter.com/jason LAUNCH Twitter: http://twitter.com/launch Instagram: http://instagram.com/twistartups Jason's Instagram: http://instagram.c…