Airbnb's Chip Conley on the future of hospitality

Chip Conley shook up the hotel industry in the 80s, starting with his rock'n'roll hotel, The Phoenix, in San Francisco's Tenderloin district. He began with a magazine - Rolling Stone - and 5 adjectives to describe the hotel, and how it's ideal guests saw themselves: funky, irreverent, adventures, cool, and young-at-heart. That grew into a 40+ boutique hotel chain, Joie de Vivre, which he ran for over 20 years. Also an author of books that look at our psychology in the workplace, Chip is now the Head of Global Hospitality at Airbnb. His role there: mentoring CEO Brian Chesky and rolling out co…