Decoding Customer Insights, Trust, and the Jobs-to-be-Done Framework with Bob Moesta | E1943

Timestamps: (0:00) Bob Moesta of the Re-Wired Group joins Jason. (2:33) Jumping into Bob's origin stories and the early lessons that shaped his career. (4:59) Unpacking the concepts of “the customer is not always right” and that they don’t actually know what they want. (7:21) The concept and importance of deep listening. (8:52) Bob’s use of “the death day” and learning the value of time. (10:57) Hubspot for Podcast Networks - Marketing Against the Grain: https://lnk.to/h3vKHnTW. “The Best AI Tools For Marketers In 2024” episode: https://www.youtube.com/watch?v=DeeVKUuEv6Y (13:08) Quantitative…