#ASKJASON: Good customer loyalty & satisfaction metrics? Who doesn't like Jason?

WATCH full ep: https://youtu.be/ePJEYtWr8EA

#ASKJASON! AsstProf Mkgt @cloydhen teaches using @twistartups. 1/2 his class loves @jason, 1/2 not. Reaction ensues.

Also: are there metrics on customer loyalty & satisfaction Jason encourages portfolio co’s to test?