Rob LoCascio of LivePerson - TWiST #174 Bonus

0:00-1:00 Welcome everyone to this special NYC TWiST. 1:00-2:45 Thank you to Carbonite for sponsoring the show. Jason demonstrates how easy it is to back up your files using Carbonite. 2:45-3:00 I'm here with Rob LoCascio of LivePerson. 3:30-3:30 When did you found the company and what's the mission? 3:30-4:15 Before SaaS existed, was it server-based in the beginning? 4:15-5:00 How did you come up with the idea of pop-up help boxes on websites? 5:00-5:45 15 years later, where is the company now? 5:45-7:15 You went public when? 7:15-7:45 What was that time like for your company? 7:45-8:15 It is…