Ryan Smith on buying the Utah Jazz, evolving Qualtrics, AI’s early days, and more | E1782
About this episode
(00:00) Qualtics Co-Founder Ryan Smith joins Jason (3:19) Ryan’s decision to buy the Utah Jazz NBA team (9:05) The Rudy Gorbet Utah Jazz deal (12:05) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/f (12:46) The process of owning an NBA team while prepping for an IPO (21:09) The impact of the midseason tournament (23:30) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist (24:50) Providing a better user experience with free-to-watch games in Utah (26:37) Paradigm shifts in media and building an NBA media giant (36:10) T…