Twilio CEO Jeff Lawson: the next $60B, Engage, Segment acquisition & more + Who actually uses Oculus? | E1308

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about this episode

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00:00 Intro – Interview with Jeff Lawson, TWIST meetups and Oculus discussion
01:54 Update from Producer Rachel on Meetups
12:45 Marketerhire – Get $500 off your first hire at https://MarketerHire.com/twist
14:12 News – Oculus traction
23:13 Bank Novo – Sign up in 10 minutes at https://banknovo.com/twist
24:42 Jeff Lawson from Twilio
32:09 Ourcrowd – Check out the deal of the week at https://ourcrowd.com/twist
33:21 Lessons from scaling
39:20 Build versus die
47:18 How high-touch sales creates a better customer experiences
53:32 Scaling B2C customer engagement
56:00 Launching Twilio Enagage
1:04:02 How Jeff would run the app store?
1:13:21 Integrating Sendgrid and Segment
1:15:23 M&A discussion
1:18:08 How Jeff thinks about remote work at Twilio
1:25:05 Is San Francisco worth saving?
1:32:51 Rebuilding connections, Twilio’s vaccination efforts