Twilio CEO Jeff Lawson: the next $60B, Engage, Segment acquisition + Who really uses Oculus? | E1308

Jason Calacanis chats with Twilio's Jeff Lawson about scaling businesses, high-touch sales, and the launch of Twilio Engage. They also discuss the integration of Sendgrid and Segment, remote work, and Twilio's vaccination efforts. Additionally, the episode covers topics such as Oculus and the future of San Francisco.

Speakers

AI Chat

Jason Calacanis

Host • 42%

Unidentified

Unidentified

Jeff Lawson

Guest • 54%

Chapters

0:00	Intro - Interview with Jeff Lawson, TWIST meetups and Oculus discussion
1:54	Update from Producer Rachel on Meetups
12:45	Marketerhire - Get $500 off your first hire
14:12	News - Oculus traction
23:13	Bank Novo - Sign up in 10 minutes
24:42	Jeff Lawson from Twilio
32:09	Ourcrowd - Check out the deal of the week
33:21	Lessons from scaling
39:20	Build versus die
47:18	How high-touch sales creates a better customer experiences
53:32	Scaling B2C customer engagement
56:00	Launching Twilio Enagage
1:04:02	How Jeff would run the app store?
1:13:21	Integrating Sendgrid and Segment
1:15:23	M&A discussion
1:18:08	How Jeff thinks about remote work at Twilio
1:25:05	Is San Francisco worth saving?
1:32:51	Rebuilding connections, Twilio's vaccination efforts

Transcript

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